Our Guarantee in Austin TX

You Have Our Word On It…

If for any reason you are not completely happy with our service, call us and we will do whatever we can to satisfy you. We want to work with you to ensure your satisfied with our service.

30 Day No Spot Return Guarantee

Not every stain that happens can be removed. When some stains set into a material, they can’t be removed without causing damage to the material itself. However, if we are able to remove a spot, we guarantee it will not return. Our cleaning process is designed to give you the longest lasting results possible. If a spot does resurface, it will usually do so within a few days of the cleaning BUT we will give you a full 30 Day Guarantee. If any of the same spots that we cleaned reoccur during the first 30 days after the cleaning, call us and we will return to clean them again for FREE. We want to make sure you are satisfied and that your carpets are clean!

3 Month Guarantee Against Permanent Stains

Customers who purchase our Stain Guard Carpet Protection receive a 3 month guarantee against permanent stains. Our Stain Guard Carpet Protector will protect your carpet from spills, spots, and stains ensuring that your carpet stays clean and you stay happy. If you spill something on your carpet and are unable to remove it with our spot remover, then we will remove the spot for you. If we are unable to remove the spot, we will refund your money for the Stain Guard Protection we applied. Our goal is to get your stains out!

*Bleaches, dyes, pet urine, vomit, and other chemical agents which remove or alter the color of the carpet’s dye as well as normal re-soiling due to excessive traffic are not included in this guarantee.

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